Lost or Fraudulent Card 

Report your lost or fraudulent card at any hour by calling Fraud Prevention Services: 1-866-842-5208.

Fraud Prevention Services 

Your BankVista Debit Card is monitored by FraudWatch PLUS. Transactions are monitored 24/7, 365 days a year and if suspected fraud is found, FraudWatch PLUS will call you to verify validity of the transaction. If you receive a call from “FRAUD PREVENTION SERVICES”, know that our people are doing their job and preventing potential misuse of your card. If they cannot reach you, your card may be blocked.

  • If you have received a message from Fraud Prevention Services please return that call as soon as possible to 1-866-842-5208
  • To file a new claim against fraudulent charges on your Debit Card, call BankVista during business hours and we will begin the dispute process on your behalf.